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Customer Installations

Your space, reimagined. Explore how City Hoops elevates the home basketball experience.

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FAQs

Your questions answered: Explore our FAQs for quick solutions.

What is the warranty on your basketball hoops?

Built to last, hoops comes with a limited lifetime warranty covering all basketball play, ensuring durability and peace of mind for years to come.

Why choose an in-ground hoop?

Our in-ground basketball hoops are constructed with the highest quality materials, featuring galvanized steel that ensures durability and longevity. Designed to withstand all weather conditions, these hoops won't fall over or budge when you shoot, providing stability for the ultimate playing experience. Unlike traditional water-filled hoops, our in-ground models allow for dunking without worry.

Plus, if you decide to move, you can take your hoop with you! Simply install a new in-ground anchor kit at your new location for continued enjoyment.

What's included?

Our basketball system comes complete with everything you need for the perfect game. Inside the box, you'll find the anchor kit, backboard, post, extension arms, and all required hardware for easy assembly. Fitted all weather pole padding is included with all City Hoops basketball hoops to ensure worry-free enjoyment.

Rest assured, printed instructions are included in the box for straightforward setup. Additionally, you can access these instructions in our resource center for early installation of the footing or incase you lose the printed copy.

Please note that concrete mix for the in-ground footing is not included.

Is it hard to install?

Installing a City Hoops Basketball Hoop is a breeze! Whether you opt for a DIY approach with a couple of friends or prefer the assistance of a local contractor, the process is straightforward. Detailed instructions provided in the box or on our website will guide you through each step, from digging the footing (similar to setting a fence post) and allowing the concrete to set for a minimum of 7 days* with the provided basketball template before the remainer of the hoop installation.

Rest assured, we've made installation as hassle-free as possible, ensuring you can enjoy your hoop in no time!