Warranty

CITY HOOPS LIMITED LIFETIME WARRANTY

Warranty Coverage

City Hoops basketball systems are backed by our Limited Lifetime Warranty, which covers defects in materials and workmanship under normal, intended basketball use.

This warranty includes damage caused by typical basketball play, including dunking and limited, reasonable hanging on the rim (as determined by City Hoops in its sole discretion). However, any excessive or abusive hanging that results in structural damage is not covered.*

This warranty excludes:

• Damage caused by vandalism, misuse, or negligence.
  
  

• Normal wear and tear, including fading, discoloration, rust, or corrosion due to weather or UV exposure. (Note: Our Galvanized Rust Defense coating is designed to help mitigate such issues, but does not eliminate them.)
  
  

Warranty Duration

This Limited Lifetime Warranty lasts for the useful life of the product, defined as the period during which the product retains its intended function under normal residential use.

Who Is Covered

This warranty applies only to the original retail purchaser and is non-transferable.

How to Make a Claim

To obtain warranty service, you must:

• Provide proof of purchase (dated receipt or invoice).
  
  

• Contact the authorized retailer or distributor where the product was purchased.
  
  

• Allow City Hoops or its authorized representative to inspect the product if necessary.
  
  

Limitations of Liability

City Hoops is not responsible for any incidental, consequential, or indirect damages. Our liability under this warranty is strictly limited to repair or replacement of the defective product or component, at our discretion.

Governing Law

This warranty is governed by the laws of the jurisdiction where the product was purchased. Any legal action must be filed within the province, state, or country where the product was sold.

Additional Terms

Excessive misuse, abuse, or damage unrelated to normal basketball use may void this warranty.
 For complete warranty terms and conditions, please visit our website or contact your authorized distributor.