Great customer service from start to finish. At every touch point, we felt valued as customers - Mersed, Kevin, and Kristin are super knowledgeable, responsive, and just great to work with. Communication was great. The team worked with me to ensure each specification was to my liking. So important for a picky person like me! The entire process was a breeze. I have zero complaints. We are so happy with our basketball hoop.

- Rachel B.

Great communication and service. Kevin and his team really provided me with outstanding care in all areas. I could not be more happy with the finished product. Thank you!

Eric K.

The product is absolutely amazing! We ended up ordering 2 of the in-ground 60” hoops for our backyard and it was perfect! The equipment is made of really good quality metal (and thick too) which I'm pretty sure would last for a very long time. All of our neighbors who experienced playing in our backyard had nothing but praises and awe with our basketball hoop. Mersed, who assisted us, was the best and very professional all the way. I highly recommend this guy for being so supportive and understanding with our purchase. Keep it up guys!

- Russell.

City Hoops not only helped provide this nice basketball hoop but also answered every question I had and was always available for me! Thank you Mersed and team for your support.

- Mauricio L.

We bought the diamond package hoop. Did the self installation and it was a very rewarding experience. In the end, this hoop is amazing. My kids, in fact all the kids in the neighborhood, are over playing on it literally all the time! Fantastic result, great product

Cameron G.